Control number
880582800
USAJOBS control number
Active federal job
Lead Customer Service Representative
This position is located in the Small Business Administration, Field Operations Center West - FOCW in Atlanta, GA and Field Operations Center West - FOCW in Citrus Heights, CA. The employee functions as a Lead Customer Service Representative (CSR) in a Field Operations Center and delivers face-to-face support to individuals and businesses impacted by disasters. The employee works directly with disaster survivors and interviews disaster survivors who are applying for home and business loans.
Status
active
Visible in the current active import feed
Source: USAJOBS. Federal Hiring Data is an independent research website and is not affiliated with or endorsed by the U.S. government. Applications are completed on the official USAJOBS website.
Agency
Small Business Administration
SB00
Compensation
$63,795 - $82,938
Per Year
Open / close
Aug 13, 2026 to Aug 27, 2026
Many reported openings
History
2
Stored change snapshots for this announcement
Source
USAJOBS
Last imported Aug 19, 2026, 6:30 PM
Overview
Organization
Small Business Administration
Department / subagency
Other Agencies and Independent Organizations | Office of Disaster Recovery and Resilience (ODR&R)
Occupation
Location
Duty location determined after selection
Duty location determined after selection.
Schedule / appointment
For More Information See Important Notes Under Duties Section., 4 | 13 Months, 15319
Service type
01
This job is open to
fed-transition, public
Clearance level
Other / non-clearance review | Source: Other
Clearance requirement
Requirement unclear
Must currently hold: Not stated
Must be able to obtain: Not stated
Drug test / suitability
Drug test: Yes
Suitability review: Yes
Polygraph
Not stated
Travel / relocation
8
Remote / telework
Remote: No / not specified
Telework eligible: Yes
Grades
GS | 11 to 11
Tracking history
First seen Aug 14, 2026, 2:54 AM
Last seen Aug 19, 2026, 6:29 PM
Last imported Aug 19, 2026, 6:30 PM
Change history
2 stored snapshots
New snapshots are stored when tracked announcement content materially changes. Repeated observations without meaningful changes do not create duplicate snapshots.
active snapshot
Captured Aug 14, 2026, 7:23 PM
details, rawJson
Salary: $63,795 - $82,938
Dates: Aug 13, 2026 to Aug 27, 2026
Location: Location Negotiable After Selection
Arrangement: Telework
active snapshot
Captured Aug 14, 2026, 2:54 AM
initial_import
Salary: $63,795 - $82,938
Dates: Aug 13, 2026 to Aug 27, 2026
Location: Location Negotiable After Selection
Arrangement: Telework
This job is open to
fed-transition, public