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Veterans Health Administration (VATA)
Location varies: Multiple Locations • Management And Program Analysis (0343)
0343 - Management And Program Analysis
USAJOBS listed many exact-looking locations under broad location wording, but the announcement does not clearly prove each place is a duty location for this vacancy.
This position is in Member Services, Health Resource Center (HRC), Quality Assurance (QA), and reports to a Supervisory Program Specialist. As a Program Analyst, the incumbent is responsible for enhancing the performance of the HRC contact center representatives by improving the overall quality, consistency, efficiency, effectiveness, timeliness, and accuracy of information that contact center representatives provide to internal and external customers.
Compensation
$43,106 - $68,549 • Per Year
Open / close
Aug 19, 2026 to Aug 26, 2026
First / last seen
Aug 19, 2026 to Aug 19, 2026
Control number
881211900
Clearance
Clearance required; timing unclear
Open to
fed-internal-search, fed-transition
Veterans Health Administration (VATA)
Location varies: Multiple Locations • Management And Program Analysis (0343)
0343 - Management And Program Analysis
USAJOBS listed many exact-looking locations under broad location wording, but the announcement does not clearly prove each place is a duty location for this vacancy.
This position serves a Program Analyst within the Business Support Office-System Management of VHA Member Services. The Program Analyst will manage the overall maintenance and updates of business application software for the Member Services (MS) business lines to include telephony, customer relationship management, and those software programs used during interactions with our nation's Veterans, their families, caregivers, and survivors.
Compensation
$74,678 - $121,371 • Per Year
Open / close
Aug 18, 2026 to Aug 28, 2026
First / last seen
Aug 18, 2026 to Aug 19, 2026
Control number
880993900
Clearance
Not required
Open to
fed-transition, fed-internal-search
Veterans Health Administration (VATA)
Location varies: Multiple Locations • General Business And Industry (1101)
1101 - General Business And Industry
USAJOBS listed many exact-looking locations under broad location wording, but the announcement does not clearly prove each place is a duty location for this vacancy.
Serves as the VHA Member Services liaison and advisor on contract related services focusing on critical services, product acquisition and other facility support services required by project managers, program managers, upper management and stakeholders on all aspects of procurement for a wide variety of items and functions. Renders expert contract pre-award and post-award expertise to all VHA Member Services stakeholders.
Compensation
$74,678 - $123,052 • Per Year
Open / close
Aug 10, 2026 to Aug 19, 2026
First / last seen
Aug 13, 2026 to Aug 19, 2026
Control number
879968600
Clearance
Requirement unclear
Open to
fed-transition, fed-internal-search
Veterans Health Administration (VATA)
Location varies: Multiple Locations • Contact Representative (0962)
USAJOBS listed many exact-looking locations under broad location wording, but the announcement does not clearly prove each place is a duty location for this vacancy.
This position is in the Contact Management Division, Help Desk Section of the Health Resource Center in VHA Member Services. The primary knowledge of the position is to provide eligibility and benefits counseling; website and mobile navigation; and customer support to Veterans and all other users of the MyHealtheVet website, eBenefits website, AccessVA website, Beneficiary Travel Self Service System, Web and Mobile Solutions, and other various VA websites.
Compensation
$34,799 - $50,428 • Per Year
Open / close
Mar 2, 2026 to Mar 1, 2027
First / last seen
Jul 8, 2026 to Aug 19, 2026
Control number
859395100
Clearance
Requirement unclear
Open to
fed-transition, fed-competitive, disability, mspouse, special-authorities, vet, fed-internal-search